FAQs

Each programme is tailored for an individual student and there can be considerable preparation involved. Payment must be made prior to the commencement of the first session. The fees are non refundable and non transferable.

01 /
What is the booking policy?
02 /
How long should I work with the tutor?
05 /

In case if the tutor is ill or away, a minimum of 24-hours notice will be provided and the session will be re-arranged at a mutually convenient time. 

What if the tutor is ill or away?

You must inform the tutor at least 48 hours prior to the session if you wish to cancel or re-arrange the session. Cancellations without due notice will be charged at one-hour rate.

04 /
What happens if I need to cancel my session?

Each course consists of a minimum of 10 one-hour sessions and, due to a high demand, should be booked well in advance. Shorter or longer sessions can be arranged and should be agreed between the client and the tutor.

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